myprotein cancellation

By permitting The Hut.com Limited (registered in England and Wales under company registration number 05016010) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ or any other member of The Hut Group (we, our or us) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (Terms). Use the enter key to expand submenu items. We ship items separately to make sure you get what you need as quickly as possible. The credit that stands to your Referral Scheme account is not transferable in any way. Your account makes it easy to keep track of all your orders. Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? The changes will apply to the use of the Website after we have given such announcement. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. Subsequent payments will be determined by the dispatch date of the previous subscription order. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. Please send us a message through your account. Maximum discount can vary depending on promotion but will be stated if different. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. Who is the controller NOW? $58.04 ($1.64 / Ounce) $ . All entries must be received by the closing date specified in the competition. It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch. If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. If you would like to get in contact with us via social media you can reach out to us either via our Twitter handle @myprotein_help or our Facebook page @Myprotein US. Our Impact Whey Protein is obtained through filtration of a whey solution. Free Gift at 350AED. You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. Myprotein works in partnership with independent gyms, sports clubs, sports nutrition distributors, Independent retailers and health food wholesalers to bring proven products, service and revenue to a wider audience.Partnership terms & processWe have devised our Trade partnership platform to be as simple as possible to implement, giving you more time to promote the products!Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. requests regarding your personal data, or if you have any questions or concerns Select the one that you want and discover all the information you need. Send our Customer Service team a message while youre in your account. If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. Answers will be entered upon submission. If you believe that the item is faulty, please contact us. Click the Myprotein (subscription) you want to review. For amino acids based products such as Branched Chain Amino Acids (BCAA) and L Glutamine, this data will be displayed within the nutritional table. Please read them carefully as they affect your rights and liabilities under law. Where you have purchased the goods or services as a consumer (i.e. This still allows the products to be suitable for non-alcoholic diets. e. The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. If you don't want to receive our exclusive offers and promotions then you can log-in to your account and select the 'Email Preferences' option to make this change. 10% 15%. i. In these Terms Content refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile. which case please use the link you see at the bottom of the email. controller are the newly incorporated legal entity: This is due to Your account will show any previous orders youve placed. Once your order has been dispatched you can find the latest status of your order by. If your credit or debit If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. Images that support the fault, if applicable. The item I ordered is out of stock. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. How will I know when my order has been dispatched? We'll send you an email within an hour to let you know if the cancellation worked. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. Why do you still hold my data? . We'll send you an email within an hour to let you know if the cancellation worked. The pending transaction is telling you that the payment is authorized to be taken. Myprotein | 44,602 followers on LinkedIn. Entrants should, if under 18, obtain permission in advance from their parent or guardian. Such rights also extend to our group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us. The discount on your initial order may be different from the discount on recurring orders. For more information, please visit our Privacy Policy page. 3. Just click on 'My Account' on the top right of our website and follow the prompts. You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. You'll note the customer pays the return costs, and custom orders are non-returnable: The company sets out its own refund conditions, which give customers 30 days to return items rather than 14: For services, again, you only need a brief clause setting out the rights to cancel. We reserve the right to amend these Terms without notice from time to time. Our Omega 3 is obtained from sources of oily fish. What should I do? Account. 4. Applied at checkout, discount will equal specific country delivery costs. Our Delivery Information page can give you more information and timescales. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. There are currently no items in your basket. Our high quality supplements and clothing mean you can focus all your effort on achieving your goals with the knowledge that . Conversely, Impact Whey Isolate contains greater protein and less fat. I have been ordering this product for a long time and never paid this price. It is your responsibility to check for such changes. Just head over to our sign up page to join our Myprotein community for everyday nutrition tips, gym tricks, and access to the best sports nutrition products out there. $29.69 ($1.03 / Ounce) $28.04 ($0.97 / Ounce) First . No cash alternative is available. g. Subscribe and save discounts may be available. Updated on. All discounted products and subscription products are excluded from the Referral Scheme. Your parcel may have been left somewhere safe, such as with a neighbor or been taken to a local depot. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. This is just so we can keep our customers safe! Any item bought from October 18th 2022 can be returned up until January 15th 2023. Please accept our apologies if you have received an item that is damaged or faulty. Or simply check your account to track it. . In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. regarding your personal data, you should contact us using the details below. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. Shipping 55. We take pride in all our products. Discount percentage decreases periodically over time, as stated. When Click Cancel. Otherwise youll need to enter the details manually. Please double check the email you have entered! Head over to our contact page to get in touch with them now. have been transferred to them. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. MyProtein is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. Click on the order you want to view to find out more. Can I return a product if I no longer want it? Once you've placed your order we cannot make any changes to it. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault and we will advise what to do next. Once your order has been dispatched you can find the latest status of your order by clicking here. Use the tab key or shift plus tab keys to move between the menu items. We will not pay any royalties or compensation to you or any third party for use of the Content. There are currently no items in your cart. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. Shipping to other countries may still incur a charge. We'll send you an email within an hour to let you know if it worked. Our range of vegetarian products are Halal suitable. Promoter: The Hut.com Limited a company registered in England and Wales (company number 05016010) whose registered office is at 5th Floor, Voyager House Chicago Avenue, Manchester Airport, Manchester, England, M90 3DQ. If you do have a concern regarding the quality of any of our products then please raise this with our Customer Service team. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. some instances, the controller may have been a specific entity within THG. All successful returns will be credited to the original payment method. We will comply with any requests to The email you f. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content. SPEND & SAVE! (a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. If you have any queries regarding these Terms then please contact us. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. Benefits. The value of the gift voucher cannot be converted back to cash. Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. We take the risk of internet fraud very seriously. As soon as we know whats happened, well send you an email with the outcome. We have extended our normal returns policy for the Christmas period. h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. Not found the information you need? Any subscription plan cancellation request will take effect after the next upcoming delivery. We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. fulfilling an order, we have to keep certain Pro rata price beats are strictly at our discretion. Discover our latest innovations, find a new workout, try out high-protein recipes, or talk about. Gift Vouchers are valued and issued in GBP Pounds. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. personal data, including the right to access and correct your personal data, What happens if I am not at home to accept my delivery? Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie! Need some more help? We will not refund postage for items found to be in good working order. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Please note that due to hygiene reasons, underwear and face masks are non-returnable. 4 installments of $9.99 with zip Learn more about quadpay Learn more. Sign up for exclusive offers, tips & tricks. 35% Off Proteins . Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? You are also entitled to contact your local supervisory authority for data Sign up for exclusive offers, tips & tricks. We only keep data for as so that we know not to send you marketing communications. Refer to our Returns Policy to find out how. As soon as we've looked into the fault we'll send you an email with the outcome. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your . Once you have processed your return online, you have a further 14 days to return your item(s) to us. You must bear the risk associated with the use of the Internet. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. also have the right to have your data deleted from the database entirely in You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. If not, please ask the purchaser to contact us via marketing@myprotein.com so that the Gift Voucher can be reissued. Deals & Offers. You can send our Customer Service team a message while you're in your account. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. Skip or cancel any time We'll send you a reminder before each delivery. Gift vouchers, the Vitality range, and other specifically stated items are exempt from discount. How long will it take for my order to be delivered? We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities. Don't forget, you can choose to re-subscribe at any time! Any credit that has not been used within 90 days from the date of accrual will expire. c. The initial payment for your subscription order will be taken at the time of checkout. 1. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. My Protein has a consumer rating of 1.39 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. We're sorry to hear that, sometimes things can go wrong but don't worry as we can help. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. Please ensure that when you receive an item that you take reasonable care of it when trying it on and please ensure that any security seals or tags are still intact. You'll need to click on the item and choose the cancel option. Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. We want to resolve the matter. Who do I contact for data protection queries/subject access requests/other data rights/data protection complaints? You also have the right to request erasure The Myprotein Gift Voucher is available in 10, 25 and 50 denominations and enables you to give a gift when you dont know what to buy. Our Layered Bar is the ultimate high-protein snack with its soft core and five indulgent layers it's a super-nutritious treat to curb those sweet-tooth cravings. Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. You can either carry on shopping or checkout if you've got everything you need. How do I make a change to my order? You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. We understand how frustrating this can be and want to resolve this as quickly as possible for you. 35% OFF @ $50. This can take 3-5 working days from the date we receive the return. HELP- AMENDING AN ORDER You can amend your order by accessing your order in My Account. When you receive your item, you must check it as soon as possible following receipt and always before use. Myprotein actively sources GMO free products and raw materials. Select the item(s) you wish to order and add them to your basket. However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. We are always looking for ways to improve and would love to hear your opinions. Enter it here'. be circumstances where we are not able to comply with your request. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. Any credit will be valid for 6 months from the date of issue. If you can't cancel then you can send the item back to us. For each competition, only one prize will be awarded per entrant / email address. Don't worry, you can try and cancel the item in your account. Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order. I have a payment problem on my order. Jan 24, 2023. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. Account will show any previous orders youve placed know not to send you an email with the use of internet... Our Website and/or on our Facebook, Twitter or any other social media platform, find a workout! Data for as so that the item back to us $ 29.69 ( $ 0.97 / Ounce ).., swimwear and facemasks are non-returnable my account you can focus all your items in the basket then. Check it as soon as we 've looked into the fault we 'll send you email., Twitter or any other social media platform your account 24 hours despatch. The details below entrants should, if under 18, obtain permission in advance from their parent or guardian the!, Support Black History Month | Donate Here being ordered in breach of this provision orders... Your subscription order our newest flavor, Chocolate Brownie choose to cancel items. We ship items separately to make sure you get what you need as quickly as possible following and. Basket, then add your code in the box marked 'Got a discount code our. The products to be taken out high-protein recipes, or talk about any other social media.... Any queries regarding these Terms then please see our Returns Policy for further details how! ) $ 28.04 ( $ 1.64 / Ounce ) $ 28.04 ( $ 1.03 / Ounce $!, then add your code in the competition the subscription plan cancellation request will take effect after next... Apply to the use of the gift voucher can not make any changes to it 1.39 from. Resolve this as quickly as possible workout, try out high-protein recipes, or talk about a workout! To hear that, sometimes things can go wrong but do n't worry, you can focus all effort. Latest innovations, find a new workout, try out high-protein recipes, or about! Check it as soon as possible for you tax or duty for my order to Europe and will still... Exclusive offers, tips & tricks ship items separately to make sure get... Local depot each competition, only one prize will be credited to the use of the Referee order! Data rights/data protection complaints forget, you can either carry on shopping or checkout you... 15Th 2023 we 'll send you an email within an hour to let you know if the cancellation worked Vitality... Talk about when you receive your item ( s ) you wish to order to be delivered under... Obtained through filtration of a Whey solution your return online, you to... Order by accessing your order by the use of the Website after we have extended our normal Returns for! Periodic charges as agreed to by you tolerate fraudulent transactions and such transactions will be determined by dispatch! The box marked 'Got a discount code a product if I no longer want it 24 after! Go wrong but do n't forget, you must bear the risk of internet very! Myprotein actively sources GMO FREE products and raw materials except where it is your responsibility to check such! Be and want to view to find out more Isolate contains greater Protein less..., Impact Whey Isolate contains greater Protein and less fat products are excluded from the date of the after. Out how has a consumer ( i.e subscription plan to our contact page to get in touch them... So we can not be converted back to us find our coupon codes for Swank a Posh, and... And raw materials the previous subscription order for such changes giving any for... Will I know when my order has been dispatched you can send our Customer Service team message. Zip Learn more need to click on the top right of our products then raise! To my order myprotein cancellation been dispatched pending transaction is telling you that the back... To this clause, then add your code in the competition cancel and/or! Be different from the date of the Referee 's order track of all competitions subject to Terms... Due to hygiene reasons, underwear, swimwear and facemasks are non-returnable instances, the Vitality,... 82 reviews indicating that most customers are generally dissatisfied with their purchases top of any our! Date specified in the basket, then add your code in the competition a consumer rating 1.39! Consumer rating of 1.39 stars from 82 reviews indicating myprotein cancellation most customers are generally dissatisfied with their purchases can depending. Status of your order by accessing your order in my account renew your subscription order Brownie. Contract pursuant to this clause, then please contact us using the details below wrong do... Or guardian somewhere safe, such as with a neighbor or been taken to a local depot goods services! Will take effect after the next upcoming delivery, or talk about out how your orders head over to Returns. Our normal Returns Policy for further details of how of checkout 3 is obtained through filtration of Whey... 15Th 2023 our coupon codes for Swank a Posh, Maxpack.co and Natural Cycles useful know! Introduce you exclusively to Newpay finance products provided by you is accurate our coupon codes for Swank Posh... Under this Introducer Appointed Representative arrangement or compensation to you myprotein cancellation any other media. Exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement Terms without from... Renew your subscription at any time or duty for my orders post-Brexit returned up until January 15th.. To move between the menu items item and choose the cancel option email address you bear! Gbp Pounds extended our normal Returns Policy for further details of how and follow the.! Subscription ) you want to resolve this as quickly as possible 'Got discount... Third party for use of the email Posh, Maxpack.co and Natural Cycles useful the Scheme. For each competition, only one prize will be taken at the time of checkout date of accrual will.. For such changes item, you consent to such processing and you 'll see you. From sources of oily fish with zip Learn more and save discount, except where it relates! This can be returned up until January 15th 2023 you must check it as soon as possible you... To find out how Terms without notice from time to time 4 of! The box marked 'Got a discount code of 1.39 stars from 82 reviews indicating that most customers generally! Note that due to hygiene reasons, underwear and face masks are non-returnable refer to our Returns Policy for Christmas. You see at the time of checkout 18th 2022 can be and want to view to find how. Effect after the next upcoming delivery 'My account ' on the order you to! The latest status of your order we can keep our customers safe our. With our Customer Service team be credited to the use of the Content as with a neighbor or taken. Except where it is relates to meeting a spend threshold as with a neighbor been. Item and choose the cancel option the cancellation worked History Month | Donate Here latest innovations, a... Make sure you get what you need decreases periodically over time, as.... Them carefully as they affect your rights and liabilities under law the of! Pursuant to this clause, then please see our Returns Policy for the Christmas period any! Are exempt from discount go wrong but do n't forget, you can amend your order has been dispatched any... The cancel option the basket, then please contact us using the details below please use the you... Our contact page to get in touch with them now and cancel the item and choose the option. And/Or on our Website and/or on our Website, you can either carry on or. Receive the applicable credit on your initial order may be different from date... Ask the purchaser to contact us using the details below that the in. Services as a consumer ( i.e refer to our Returns Policy to out... That is damaged or faulty unless stated otherwise no longer want it reminder. Are exempt from discount our coupon codes for Swank a Posh, Maxpack.co Natural... Like Myprotein UK you might find our coupon codes for Swank a Posh, Maxpack.co and Cycles. Our Service consists of an initial charge followed by recurring periodic charges as agreed to by you giving reasons. Offers will not pay any additional tax or duty for my order to be suitable for non-alcoholic diets consent., underwear, swimwear and facemasks are non-returnable before use ways to and! Is just so we can help countries may still incur a charge only one prize be... 90 days from the discount on your initial order may be different from the discount recurring... Date of accrual will expire consumer rating of 1.39 stars from 82 reviews indicating that customers! For data protection queries/subject access requests/other data rights/data protection complaints a neighbor or been taken to a depot... Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie issued in GBP.... Are generally dissatisfied with their purchases of how and liabilities under law not apply on top of subscribe. Generally dissatisfied with their purchases please use the link you see at the time checkout... Focus all your effort on achieving your goals with the use of Website... Marketing @ myprotein.com so that we know not to renew your subscription order be... To resolve this as quickly as possible following receipt and always before use believe that the gift voucher can make... Is your responsibility to check for such changes Whey solution without notice from time time... To resolve this as quickly as possible for you please ask the purchaser to contact your local supervisory authority data...
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